AURORAFORTE LTD Refund and Return Policy
1. Introduction
This policy outlines the conditions under which returns and refunds are processed for AURORAFORTE LTD products.
2. Eligibility for Returns
Returns are accepted for faulty or damaged items within 14 days of delivery. Items must be in their original condition, with tags attached, and in their original packaging.
3. Return Procedure
Contact us at [email protected] to initiate a return. We will provide you with a return authorization number and instructions.
4. Refund Process
Refunds will be processed within 7 business days of receiving the returned item. The refund will be issued to the original payment method.
5. Exceptions
Custom-made or personalized items are not eligible for return or refund.
6. Contact Us
For any questions or concerns, please contact us at [email protected].
